Author

Jezel Huston

Date of Award

Fall 10-24-2023

Degree Type

Thesis

Degree Name

Master of Public Administration (MPA)

Abstract

This study explored the utility of reshaping Diversity, Equity, and Inclusion (DEI) policy in The U.S. Coast Guard. Terminally, literature supported assumptions that reshaping or bolstering DEI policy does mitigate thematic cultural deficits. The study and literature proved a positive correlation between effectively tailored DEI program adjustments and improved organizational culture. Data gathered from one CG unit and one networking group demonstrated that the DEI areas could and should be improved. Via mixed-methods research (MMR), quantitative and qualitative data unearthed the lack of demographic representation in leadership, key areas to be addressed to transform the organization, and persistent cultural barriers hindering (minority) access to opportunity. Quantitative data was collected from 84 participants in two survey pools. Qualitative data was collected from ten key informants. Roughly 62% of survey respondents validated the assumptions. Concurrently, approximately 92% of critical informants validated the assumptions. Regarding demographic representation, engagement, and access to opportunities for minorities, the Coast Guard has experienced some success. However, there is an apparent disparity between the qualitative and quantitative results, primarily attributed to underdeveloped policy execution and pervasive cultural holdovers. The study’s impact narrowed down where the operational core is not heard, thereby drawing attention to where policy shortfalls can be addressed.

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