Date of Award

Spring 3-2-2019

Degree Type

Thesis

Degree Name

Master of Public Administration (MPA)

Abstract

As the second largest employer in the City of Dell and fourth largest employer in the Circuit Area, the University of Greater Expedia, Dell (UGED) has recently focused a considerable amount of its energy and resources to create a more satisfying and attractive working environment for its 24,000 employees (Circus, 2018). More specifically, UGED has targeted increasing levels of staff engagement at all of its campuses and hospitals. This research addressed the present-day programs offered by UGED designed to invigorate employee engagement in its working community. It also focused on the human psyche and the influence members of management played on levels of employee staff engagement. The purpose of the study was to investigate, discover, analyze, examine and provide recommendations on current University resources which may be utilized to increase levels of staff engagement. It was a means to add to more information to the collective body of knowledge surrounding the topic of staff engagement. More importantly, the study helped to address the needs of the masses and not just a specific class of individuals. The review of literature for this course of study analyzed multiple authoritative publications, news articles, case studies, and written reports surrounding the topics of wellness initiatives, professional development programs, the human psyche, and human capital management. In this study, quantitative and qualitative data was collected, examined, and evaluated.

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