Author

Eric Alber

Date of Award

Spring 3-3-2018

Degree Type

Thesis

Degree Name

Master of Public Administration (MPA)

Abstract

The current operations tempo at the 60th Air Mobility Wing, Information Protection Office (IPO), Travis AFB, California is not sustainable and program enhancement is minimal due to excessive administrative tasks levied upon the office. The 60th IPO has one dedicated position to process security clearances for a population of a 6000 personnel. The research proves by realigning non-critical processes from the Wing IPO to subordinate squadron security managers, expertise was increased, error rates reduced, and redundant processes were eliminated. This realignment of processes reduced security clearance processing time by 34 days and recouped 80 hours back to the Wing IPO PERSEC program monthly, thereby increasing mission readiness for Travis AFB, CA. The research is supported by current and relevant literature of existing job design processes along with direct observation of key functions. Additionally, the use of surveys and data analytics measured, analyzed and determined implementation to be successful.

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