Date of Award

Winter 12-10-2001

Degree Type

Thesis

Degree Name

Master of Public Administration (MPA)

Abstract

The research presented explores the current problems involved with how city services are currently delivered to customers of the City of Hollister. The research also seeks to discover and recommend ways in which new efficiencies can be implemented along with an overview of possible organizational impacts such an effort can have on the public and city staff. Although the research project is an overview of city administrative :functions, possible solutions to consolidate staff to one location, it is the complications of judging organizational behavior, which has a deeper meaning to staff that have been located in their current locations for many years and have become entrenched. Included is an inventory of the locations of current city service centers, a review of the current use of the facilities and possible alternative locations or type of facilities that could increase public accessibility and or other methods for greater public access.

Share

COinS