Tresmontan

Date of Award

2006

Degree Type

Thesis

Degree Name

Master of Public Administration (MPA)

Abstract

Retention programs allow an employer the ability to develop and maintain a plan which can enhance the working environment for their employees. A productive program can also provide a structure which provides the tools to motivate and drive employees to succeed. Employees who display a positive attitude about their working environment will perform at a higher level, while lessening their desire to look elsewhere for employment. An employer who neglects a retention program to combat their potential loss of employees can lead to increasing turnover and additional costs to hire and train new replacements. In the economy of today, it is critical to make every effort to retain the employees which make up the foundation of the organization, for they are a major contributor to providing the best product to the customer . The incorporation of motivational techniques and incentive programs is being implemented at the Federal level in the Office of Personnel Management's new retention plan as a way to increase a greater retention rate in the 2006 fiscal year . This has been in reaction to OPM's continual turnover of their employees and staff . High turnover is inherently dangerous in an industry charged with security and safety, and when employees don't remain at the company long enough to become proficient at the job, overall performance suffers (McNally and Branham, 2004). There is an overwhelming concern to address the problem of retaining employees and to provide an enhanced process to accomplish this task. The project proposes to evaluate two methods of retention to include incentive programs and motivation techniques. After examining all the data, the project will attempt to promote an efficient method of retention. This study will look at whether these motivational techniques and incentive programs are effective and reliable methods to retain employees at Federal level of OPM .

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