Date of Award

Spring 3-3-2018

Degree Type

Thesis

Degree Name

Master of Public Administration (MPA)

Abstract

An average of twenty-five (25) employees become injured each month at the Zuckerberg San Francisco General Hospital (ZSFG). This study examines the safety culture and the reduction of injuries at Zuckerberg San Francisco General Hospital. This study includes hospital employee injury historical data, survey questionnaires, key informant structured interviews, and peer reviewed articles to determine whether the hypothesis is supported. The literature reviewed for this study evaluates the best methods and practices that other organizations have implemented when addressing organizational safety culture. This study has the potential to impact the culture at ZSFG and possibly providing a standardized Injury and Illness Prevention Program throughout the San Francisco Department of Public Health.

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