Date of Award
2008
Degree Type
Thesis
Degree Name
Master of Public Administration (MPA)
Abstract
The State of California required all 58 counties social services departments to convert their case management processes for eligibility determinations on public assistance programs to one of four State Automated Welfare Systems (SAWS). There are thirty-five Interim State Automated Welfare System, (ISAWS) counties, Los Angeles Eligibility Automated Determination Evaluation and Reporting system, (LEADER) in Los Angeles County, four Consortium IV, (C-IV) counties, and eighteen California Work Opportunity and Responsibility to Kids Information Network, (CalWIN) counties. All four SAWS were intended to make eligibility determinations more cost efficient in addition to lessening the amount of time it takes to process an application for benefits. This paper will analyze the effects of the CalWIN system in Yolo County by comparing timely and accurate issuance of I cash assistance in a prior CalWIN year, 2003, and a post CalWIN year, 2008. Additionally, the paper will research the number of resources necessary to process cash benefit applications for each of these years.
Recommended Citation
O'Hara, Nancy, "Taking the Human Out of Human Services" (2008). EMPA Capstones. 254.
https://digitalcommons.law.ggu.edu/capstones/254